Ai-Lun Huang
ResearchWorkToolAboutLaguna

Research tool · Laguna

What was left unsaid in the consultation room.

When I accompanied my parents to appointments, questions often came back to me only after we got home. This small tool helps people prepare those questions and keep a record of what was actually discussed.

Ai-Lun Huang · Kaohsiung

Laguna companion service

I accompany people to medical appointments in Kaohsiung and older adults on errands, shopping trips, and meals out. Every accompanied service has a record. A standard medical visit includes a plain-language summary within three hours after service.

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Appointment communication prototype

Patients and family members can write down questions beforehand, refer to them during the visit, and note the clinician's explanations and anything still unclear afterward. This is a research prototype; users keep their own entries.

Open prototype

Why I keep this tool

A short appointment may not leave room for the details of daily life. I want to learn whether preparing questions and keeping a record helps the person in the room explain what matters. The prototype and a small private backend support this work. They are not the focus of the service.

Read the research question

What the service and tool do not do

  • A companion record documents what happened. It does not make decisions for a doctor, pharmacist, or dietitian.
  • Medication bags and supplements can be recorded as used, with questions for a professional. We do not advise what to take or change a prescription.
  • The communication prototype is not a medical device and does not provide diagnosis, nursing, or long-term care.
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